Published: Mon, October 08, 2018
Industry | By Dora Warner

Microsoft pulls file-deleting Win10 October Update

Microsoft pulls file-deleting Win10 October Update

However, just two days after its release, the Redmond giant has paused the rollout after users started complaining of data loss.

Microsoft said it will provide an update when it resumes rolling out the Windows 10 October 2018 Update to customers.

Microsoft has responded to user reports by pausing the rollout of the Fall update, something that also happened with the previous major update in April, which was also temporarily postponed due to a bug.

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The update for Windows 10 was announced in September with new features and enhancements for over 700 million devices running Windows 10.

Yesterday Microsoft pulled the Windows 10 October 2018 Update as some users were reporting that they were missing files after the update had finished.

It is also asking people who have downloaded the update manually not to install it.

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If you are one of the affected users, Windows Insider head Dona Sarkar said you must contact Microsoft, reported Softpedia News. Photos which are dragged from the app to your desktop are marked as Read Only, meaning if you intend to modify the photos in any way before uploading them you need to adjust their properties first or save a copy of the file.

When the BBC used Microsoft's online chatbot to try to get help with the problem it directed us to a forum relating to a Windows 10 issue from December 2015.

The report further advised users not to move, add, or delete files on their hard drive if they have been affected by the issue.

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Microsoft last week halted the roll out of its new software update following complaints of many users about losing their data after installing the new software.

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