Published: Tue, September 18, 2018
Industry | By Dora Warner

Samsung's Galaxy Note 9 reportedly catches fire in woman's purse

Samsung's Galaxy Note 9 reportedly catches fire in woman's purse

In real estate agent Diane Chung's lawsuit, it's claimed that she was using her new Galaxy Note 9 on September 9 while taking the elevator up to her apartment when it suddenly became "extremely hot", according to the New York Post. It would appear that yet another Samsung flagship has taken the path of fire, as a Note 9 owner in NY claims their device suddenly went up in flames. She then went on to put it in her purse. Apparently Ms Chung then "heard a whistling and screeching sound, and she noticed thick smoke". Alone in the elevator, Chung kept her purse down and tried to remove the device, while burning her fingers.

"The mobile didn't stop burning until a good Samaritan grabbed it with a cloth and plunked it into a bucket of water", the report notes. In 2016, the Korean electronics giant discontinued the device after a battery flaw caused dozens of the phones to explode or burst into flames. The Galaxy Note 9 comes with a large 4,000mAh battery. Calling the experience "traumatic", Chung's lawsuit states that she was unable to call clients, while the Samsung flagship also ruined the contents of her bag. Once she reached the lobby and the elevator door opened, she kicked the burning hot Galaxy Note 9 out of the lift.

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When launching the Note 9 last month, Samsung president Koh Dong-jin said the battery in the device was "safer than ever", and "users do not have to worry about the batteries anymore". It has taken great precautions in its battery testing, downgraded its batteries since past year, and implemented a new cooling system in the Galaxy Note 9.

For its part, Samsung says it is investigating the matter but that no similar incidents have been reported.

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So far, this is only one incident of a Galaxy Note 9 catching fire and it does not necessarily suggest a widespread issue.

Samsung and other device makers are looking for ways to boost momentum in a sluggish smartphone market.

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