Published: Wed, July 04, 2018
Industry | By Dora Warner

Samsung phones may be sending pictures to random people

Samsung phones may be sending pictures to random people

There are plenty of other SMS apps available in the Play Store like ChompSMS, Textra, or even Google's own Android Messages app which offer far greater functionality than Samsung's stock messaging app.

A weird glitch in Samsung phones has seen entire galleries of pictures sent between people without them asking for it to happen. First, you can go into its app settings and revoke Samsung Message's ability to access your storage, which means it won't be able to send anything stored on your phone, including photos.

Users claim the issue stems from Samsung Messages, which is the default SMS app on all of Samsung's phones.

Another Reddit user summed things up quite nicely: "Give me a spontaneously exploding phone any day of the week, Samsung, instead of this nightmare scenario".

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Samsung is now urging concerned customers to call its support lines directly. Once again, this was all on a Galaxy S9 on T-Mobile - not on a Galaxy S7 edge that DrDeLaHoya also had - with only the recent RCS upgrade on the Samsung Messages app.

His phone showed no record of the photo gallery being transferred to his partner's number, though his provider recorded the action.

The forums indicate that Galaxy S9 and S9+ devices are affected, but may not be the only ones afflicted with the bug.

Users have theorised that the problems could be caused by the rollout of Rich Communications Service (RCS) on certain carriers in the US.

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A statement from the electronics giant said: "We are aware of the reports regarding this matter and our technical teams are looking into it". The working theory is that this error is something to do with the RCS profile updates that have been rolling out on U.S. carriers.

Samsung and T-Mobile didn't immediately reply to CNET's requests for comment.

"We are not aware of any customers in Australia that have experienced this issue".

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