Published: Sat, June 30, 2018
Industry | By Dora Warner

Google Homes and Chromecasts are malfunctioning worldwide

Google Homes and Chromecasts are malfunctioning worldwide

Have you just purchased Google Home Mini but can't configure it? Chromecast users noticed the problem in the early hours of Wednesday, reporting that the Chromecast icon disappeared from streaming apps. If you would like an immediate fix please follow the directions to reboot your device. That's the response that Google smart speaker users around the world heard for most of Wednesday when they asked their devices to play music, get the weather or even respond to its "Hey, Google" prompt. This time, it actually is Google!

Users reported a range of issues, including some who claimed the issue meant their wake-up alarms did not go off and caused them to oversleep. Thanks for bearing with us.

The Google Home help forum was filled with consumer complaints. Or do you want to make the most of one you already own?

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This isn't the first time a smart home device has faced an outage.

It's not unusual for cloud services to go down at times due to software issues or data center problems, but it can be hard for users to get information when such an event occurs.

Google told TechCrunch "we're aware of an issue affecting some Google Home and Chromecast users".

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The smart speakers house the artificial intelligence-powered Google Assistant which responds to voice commands and requests.

@madebygoogle so, I completely depend on my Google home/Chromecast for entertainment. "Download Google Home app". And, if they attempt to reset the speaker, the Homes sometimes can not reboot at all.

Hopefully, Google delivers a fix for these problems soon, as these issues obviously render Home and Chromecast hardware useless. Let us know the details in the comments!

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The Made by Google Twitter account says that a fix will be rolling out automatically over the next six hours.

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