Published: Thu, December 07, 2017
Global News | By Stacy Ballard

PayPal reveals payment company it acquired earlier this year was hacked

PayPal reveals payment company it acquired earlier this year was hacked

According to Duke Energy officials, a vendor who owns one of the networks the company uses to process payments at walk-in locations said last Friday that it identified a potential compromise of personal information affecting about 1.6 million customers, including 374,000 from Duke Energy.

PayPal has contacted the Office of Attorney General's Bureau of Consumer Protection to alert it of a data breach impacting 1.6 million users in the United States and Canada.

The personally identifiable information that may have been stolen from Duke Energy customers includes names, addresses, electricity account numbers and banking information if a customer paid power bills by check.

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However, the incident will be some cause for embarrassment at the firm, especially as it only acquired payment processor TIO Networks in July.

PayPal said, as a result, it is taking steps to protect affected customers while TIO coordinates with the companies it services to notify potentially affected individuals.

TIO Networks makes digital bill payment tools for utilities and operated a network of kiosks in retail stores, according to the AG's Office; numerous consumers who use TIO's payment methods are lower-income consumers. PayPal said free credit monitoring will be provided to those affected by the breach. "We will remain vigilant". Yahoo didn't make its first disclosure about hacks that hit 3 billion user accounts during 2013 and 2014 until September 2016.

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To date, Paypal has not yet confirmed how the data breach was orchestrated, neither have they confirmed the exact details which were exposed to the hackers.

The number of affected users in Pennsylvania and nationwide.

If you believe you were affected by the breach, visit for more information.

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