Published: Tue, November 14, 2017
Industry | By Dora Warner

Pixel 2 XL touchscreen has dead spots around the edges

Pixel 2 XL touchscreen has dead spots around the edges

Because the Pixel 2 and Pixel 2 XL have minimal bezels, Google designed it with the idea that it would protect the phone from accidental swipes.

Pixel 2 XL users have reported yet another issue with the smartphone. It may be performing its duties a bit too well, preventing owners from accessing the sides of their Pixel 2 XL in their day-to-day life while playing games or interacting with apps. However, tapping on the edges is not always detected by the handset.

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Apparently, this issue is a side effect of the accuracy of Google's software when it comes to repudiating accidental touches.

Google addressed a number of complaints with a software update last week, and it might need to do something similar again.

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Device misidentification and incorrect assessment for factory reset status in the case of the Pixel phones seems to have been fixed as of a few days ago, according to a post made by Google Community Manager Orrin on a Product Forum thread related to the topic.

Unfortunately, the Pixel 2 XL issues extend beyond its screen, as users have also complained about poor audio quality while recording videos, random crashing while using Android Auto, some units shipping with no operating system installed, and slow charging times. Now, in the latest reports, the company is going to fix an issue that is related to the Pixel 2 XL. "There is a fairly large area in the bottom right corner that is unresponsive, and the taps aren't registered", a Pixel 2 XL user wrote while explaining the issue on the support forum. No one has come up with a solution yet, with the original poster stating that Google's standard screen troubleshooting advice doesn't work.

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