Published: Sun, September 17, 2017
Markets | By Noel Gibbs

Ryanair cancels about 2000 flights over six weeks

Ryanair cancels about 2000 flights over six weeks

Ryanair will cancel up to 50 flights a day in the next six weeks in an attempt to improve punctuality. We have messed up in the planning of pilot holidays and we're working hard to fix that.

In a statement, Chief Marketing Director Kenny Jacobs said the airline apologises to "the small number of passengers affected" and said they can take a full refund or travel on a later flight.

Passengers on affected flights will receive a text message or email, Ryanair said.

More information on your rights as a passenger when your flight is cancelled is available here, but the rules for compensation are outlined on their website as below.

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Even customers who had not received a message to say their flight was cancelled vowed never to book with Ryanair again, claiming their holiday had been ruined due to the "uncertainty".

This meant that, for the first two weeks of September, more than one in five Ryanair flights either arrived or departed behind schedule. We advise customers to check the email address used to make their booking.

Europe's largest airline by passenger numbers sent emails to the first affected passengers on Friday, giving them the choice of a refund or an alternative flight. These problems "severely reduced our on-time performance over the past two weeks to under 80 percent", he said.

In a statement, the carrier says: "Ryanair has operated at record schedule and traffic levels during the peak summer months. but has a backlog of crew leave which must be allocated before December 31st 2017".

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"By canceling less than 2 percent of our flying program over the next six weeks, we can improve the operational resilience of our schedules and restore punctuality to our annualized target of 90 percent", the airline said.

No Ryanair flights from Leeds Bradford appear to have been cancelled today, with departures to Venice, Dublin and Chania getting underway this morning.

Up to 9,000 passengers flying with the low-priced airline are set to be affected up until the end of October. Compensation may also be payable depending on the notice period Ryanair has given you.

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